UTEPO has obtained the ITSS qualification certificate issued by the Information Technology Service Sub-Council of China Electronic Industry Standardization Technical Association.
ITSS (Information Technology Service Standards) is a complete set of IT service standards, including standards to be followed in the whole life cycle of IT services, such as planning and design, deployment and implementation, service operation, continuous improvement and supervision and management, involving consulting design, integration and implementation, operation and maintenance, service management and control, service operation and service outsourcing, etc.
Following ITSS standards in projects has obvious benefits for both the suppliers and customers of IT services. By quantifying and monitoring end-user satisfaction, it is possible to better enhance the satisfaction, improve overall service quality, optimize IT service costs, strengthen IT service performance, and reduce service risks.
It is reported that only 5 companies in Shenzhen have obtained this qualification in the first half of 2020. UTEPO is one of them. This is the result of 15 years of unremitting efforts in the field of network communication and information technology services, and it fully demonstrates the UTEPO’s strength in IT operation and maintenance services. Since the foundation, UTEPO had been paying attention to the standardization process and management system construction, and always provides customer with safe, reliable, and environment friendly products and professional and high-standard services.
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